Returns and Satisfaction Policy

(Excludes sale items)

I want you to love the artwork you choose — it’s a meaningful investment and an important part of your space. If the piece you receive isn’t what you expected, please contact me within 7 days to arrange a return.

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To qualify, the artwork must be in its original condition — not used, marked, or damaged in any way. To begin the return process, email me at natwardartist@gmail.com and I’ll guide you through the next steps.

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Please ensure the artwork is returned in strong, secure, and protective packaging. Once it’s safely received and checked, I’ll process your refund within 5 business days.

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Damaged Deliveries

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Each piece is carefully wrapped and packaged with multiple protective layers — boxed securely for shipping, or rolled in a tube for international delivery.

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If your artwork arrives damaged, please take photos of the packaging before opening it and contact me within 3 days. I’ll review the images and arrange a replacement or refund where appropriate.